Outage Event API (Resolved) and delay in Payload Targeting and Advanced Rules

Incident Report for Swrve - US

Resolved

This incident has been resolved.

Posted Nov 26, 2020 - 09:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 26, 2020 - 08:55 UTC

Update

We are continuing to work on a fix for this issue.

Posted Nov 25, 2020 - 16:07 UTC

Identified

Event API and Push Notifications are currently functional. There is a delay in Payload Targeting and advanced rule processing for Amplify.

Posted Nov 25, 2020 - 15:37 UTC

Update

We are continuing to investigate this issue.

Posted Nov 25, 2020 - 15:27 UTC

Investigating

We are investigating an issue with Push API and Event API as a result of an upstream vendor outage.

Posted Nov 25, 2020 - 15:21 UTC

This incident affected: Event API, Push Notifications, Advanced Rule Processing, and Payload Targeting.