Service degradation with supplier

Incident Report for Swrve - US

Resolved

This incident has been resolved.
Posted Jun 13, 2023 - 21:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 13, 2023 - 20:56 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 13, 2023 - 20:28 UTC

Update

We are continuing to investigate this issue.
Posted Jun 13, 2023 - 19:58 UTC

Investigating

Our upstream service provider is experiencing service degradation which will be affecting a number of our services.
Posted Jun 13, 2023 - 19:32 UTC

Identified

Our upstream service provider is experiencing service degradation which will be affecting a number of our services.
Posted Jun 13, 2023 - 19:31 UTC
This incident affected: Dashboard and Advanced Rule Processing.