Degraded Service - Swrve Platform

Incident Report for Swrve - US

Resolved

This incident has been resolved.

Posted Dec 08, 2021 - 01:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 08, 2021 - 01:03 UTC

Identified

The issue has been identified by our provider and a fix is currently being implemented.

Posted Dec 07, 2021 - 17:09 UTC

Investigating

We are currently experiencing degraded performance on a number of Swrve components due to issues with a provider.

Posted Dec 07, 2021 - 16:10 UTC

This incident affected: Dashboard, Event API, Event Processing, A/B Test/Content Servers, Push Notifications, User DB Export, Advanced Rule Processing, Payload Targeting, Identity Service, and Export API.