Delays in delivery of campaigns for some apps

Incident Report for Swrve - US

Resolved

Issues with the service provider have been resolved and all services are now fully operational.
Posted Nov 20, 2020 - 11:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 20, 2020 - 10:22 UTC

Identified

We are currently experiencing delays with campaigns for some apps due to an issue with a service provider.
Posted Nov 20, 2020 - 10:12 UTC
This incident affected: Event Processing and Advanced Rule Processing.