Dashboard unavailable

Incident Report for Swrve - US

Resolved

The emergency maintenance has been completed. All services are back and operational.

Posted Nov 28, 2019 - 12:54 UTC

Update

Emergency maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 28, 2019 - 12:30 UTC

Update

We are carrying out emergency maintenance on the Swrve Dashboard. This operation will take approximately 30 minutes and It will start at 12:30 UTC.

Posted Nov 28, 2019 - 12:24 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 28, 2019 - 11:41 UTC

Monitoring

Services have been restored and we are currently monitoring the situation.

Posted Nov 28, 2019 - 11:40 UTC

Identified

We have identified the cause of the issue and are applying a fix.

Posted Nov 28, 2019 - 11:38 UTC

Investigating

We are experiencing a failure of the Swrve Dashboard in US. Investigation is currently underway.

Posted Nov 28, 2019 - 11:16 UTC

This incident affected: Dashboard, User DB Export, and Export API.